New Market Development (NMD) is an ACDBE majority owned development firm dedicated to delivering innovative airport concessions and retail experiences with a strategic vision for generating profound benefits for travelers, airports, and underserved communities in the cities in which we operate.
Services
New Market Development successfully delivers solutions that benefit airports, passengers, and tenants by bringing more than a hundred years of combined experience in airport concessions management and real estate development. We imagine, create, and deliver unique passenger experiences at the highest level while achieving desired airport goals.
Tenant Outreach
We are laser-focused on developing successful Airport Concession Disadvantaged Business Enterprise (ACDBE) operators and local small businesses by delivering successful mentorship programs for aspiring entrepreneurs in the minority business and local community.
Lease Planning
NMD’s lease planning strategy maximizes all dayparts and current retail and food and beverage trends to create highly productive concourse neighborhoods. We craft rental agreements that focus on win-win outcomes, maximizing plans, programs, and space utilization for operator and airport success.
Development & Management
Our leadership team’s experience is unique and diverse, which gives us a deep and insightful understanding of what skills and high-value day-to-day assistance operators need to succeed in airport settings. We develop and manage concessions programs within a competitive environment that are strategic, performance-driven, and beneficial to all stakeholders. Our hands-on, personalized support approach ensures our subtenants receive the highest level of assistance to make their day-to-day lives more manageable and more productive, yielding top performance and maximum guest experience.
Customer Experience
NMD’s customer experience programs are focused on traveler needs and thoughtfully integrated with an optimal mix of local, regional, national, and internationally known brands. Extensive marketing initiatives, training programs, and cutting-edge technologies elevate the overall guest experience while maximizing performance for concessionaires.
Reporting & Analysis
Real-time performance metrics allows us to make customized, informed decisions that are fast and effective to deliver ideal solutions that help airports achieve their goals. Our expertise in interpreting this data allows us to give passengers what they want when they want it while optimizing returns for the airport and the operators.
Services
New Market Development successfully delivers solutions that benefit airports, passengers, and tenants by bringing more than a hundred years of combined experience in airport concessions management and real estate development. We imagine, create, and deliver unique passenger experiences at the highest level while achieving desired airport goals.
We are laser-focused on developing successful Airport Concession Disadvantaged Business Enterprise (ACDBE) operators and local small businesses by delivering successful mentorship programs for aspiring entrepreneurs in the minority business and local community.
Tenant Outreach
NMD’s lease planning strategy maximizes all dayparts and current retail and food and beverage trends to create highly productive concourse neighborhoods. We craft rental agreements that focus on win-win outcomes, maximizing plans, programs, and space utilization for operator and airport success.
Lease Planning
Our leadership team’s experience is unique and diverse, which gives us a deep and insightful understanding of what skills and high-value day-to-day assistance operators need to succeed in airport settings. We develop and manage concessions programs within a competitive environment that are strategic, performance-driven, and beneficial to all stakeholders. Our hands-on, personalized support approach ensures our subtenants receive the highest level of assistance to make their day-to-day lives more manageable and more productive, yielding top performance and maximum guest experience.
Development & Management
NMD’s customer experience programs are focused on traveler needs and thoughtfully integrated with an optimal mix of local, regional, national, and internationally known brands. Extensive marketing initiatives, training programs, and cutting-edge technologies elevate the overall guest experience while maximizing performance for concessionaires.
Customer Experience
Real-time performance metrics allows us to make customized, informed decisions that are fast and effective to deliver ideal solutions that help airports achieve their goals. Our expertise in interpreting this data allows us to give passengers what they want when they want it while optimizing returns for the airport and the operators.
Reporting
& Analysis
Industry Leaders
Our leadership team is experienced and uniquely diverse, comprised of industry trailblazers who are proven developers and operators in the airport industry. We have extensive experience with concessions programs at BWI Marshall, Cleveland Hopkins, John F. Kennedy, Pittsburgh, Newark, Boston Logan, and Nashville international airports. Our team members are industry game changers who paved the way for new business success and have transformed these airports into competitive travel hubs with a national presence and local flair.
“Great leadership means you genuinely care about building success on your team. We truly care about the success of our airport, subtenants, and employees.”
— Major Riddick
